I want to personally thank you and your entire team for the incredible speed and professionalism displayed on our behalf.  Kathryn was in immediate need of a handicapped accessible shower, and you made it happen.  Joe and Lenny worked very well as a team and kept everything spotless when they left.  Joe and Lenny worked very well as a team and kept everything spotless when they left.  Lenny is clearly an incredible contribution to the success of Cole Inc.  In cannot speak highly enough of him.  Any finally, please thank Lesa for her phone call of concern and compassion.  Kathryn and I both know that she what spark that made all of this happen and for that we will be forever grateful.